The opportunity
Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to…
What you'll do
Own the successful integration of customer systems with Brex, managing the: end-to-end implementation for systems like NetSuite, Sage Intacct, and QuickBooks to ensure a smooth and effective launch.
Act as the primary technical advisor for your customers, applying your: knowledge of ERP architecture and business processes to guide them toward an optimal integration setup.
Lead project meetings and technical calls with customers, setting clear: expectations, capturing detailed notes, and driving the project forward from kickoff to go-live.
Contribute to customer enablement by helping create and refine training: materials and Help Center content, empowering users and helping to minimize future escalations.
Serve as the voice of the customer to our internal teams, translating their: needs and feedback into actionable insights for our Product and Engineering partners.
Actively contribute to the Integration team's collective knowledge, sharing: insights from your projects and collaborating with peers to solve challenges and enhance our internal processes.
What they're looking for
- + years of experience in a customer-facing role, with direct experience: implementing or configuring accounting systems like QuickBooks Online, NetSuite, or Xero.
- Functional expertise in key accounting and finance areas, including General: Ledger, Accounts Payable, Expense Management, and HRIS.
- Strong project management skills, with the ability to own deliverables, track: timelines, and drive straightforward projects to successful completion.
- Experience translating basic business requirements into product: configurations and providing solutions that meet immediate customer needs.
