The opportunity
As a Technical Deployment Lead on the Forward Deployed Engineering team, you will lead the delivery of custom AI agent solutions for enterprise customers in regulated industries.
What you'll do
Own the technical delivery plan for each engagement. Structure SOWs with: clear scope, milestones, dependencies, success criteria, and value hypotheses. Translate customer business objectives into a sequenced roadmap that FDEs execute against.
Lead discovery. Map customer workflows, identify constraints, define MVP: scope, and shape the solution architecture for custom agent deployments.
Run day-to-day engineering execution. Drive delivery across Anthropic and: customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Own product scoping for field engagements. Define the MVP, author: requirements documentation, prioritize the engineering backlog, and manage scope against success criteria as requirements evolve.
Own the customer relationship throughout delivery. Lead executive briefings,: manage stakeholder communications across technical leads and procurement, and represent Anthropic's technical credibility with senior business and engineering leaders.
Own value measurement and ROI. Define impact hypotheses, set baselines and: KPIs, run pre- and post-deployment measurement, and report outcomes to executive sponsors.
What they're looking for
- Codify reusable delivery assets. Build solution patterns, evaluation: frameworks, and playbooks. Extract what works across engagements and feed field signals back to Product and Research to improve our platform and models.
- Navigate enterprise and regulatory complexity. Security reviews, legal: approvals, procurement processes, compliance requirements, and organizational dynamics.
- Manage scope and change. Handle evolving requirements, set expectations,: negotiate contract modifications, identify risks early, and escalate with clear context when needed.
- Run delivery operations. Sprint ceremonies, milestone reviews, and progress reporting.
