Technical Program Manager, AI InfrastructureActive$220K–$260K
The opportunity
About the Role We’re hiring a Technical Program Manager, AI Infrastructure to lead high-impact programs that power Character. AI ’s model development and serving systems at scale.
What you'll do
Lead planning and execution of major AI infrastructure initiatives spanning: training pipelines, data systems, model evaluation, and inference/serving
Build structures that keep teams aligned: scopes, goals, requirements, timelines, risks, and success metrics
Partner with engineering, research, and product to translate model and: product needs into infrastructure roadmaps and priorities
Drive cross-functional accountability and communication across teams working on tightly coupled systems
Track key infrastructure metrics (e.g., reliability, latency, throughput,: cost efficiency) and define reporting that surfaces progress and risk
Identify bottlenecks in infrastructure workflows and lead efforts to improve: tooling, automation, and developer velocity
What they're looking for
- Support capacity planning and resource allocation to ensure infrastructure: scales with model and product growth
- Develop repeatable frameworks and operational patterns that improve execution: quality across infrastructure programs
- Serve as a strategic partner to leaders on prioritization, sequencing, and: tradeoffs across infrastructure investments.
- Work closely with AI cloud providers and serve as the primary bridge between: internal engineering teams and external partnership efforts.
