The opportunity
Adyen's hardware ecosystem bridges physical devices and world-class payment software, built around a fleet of Android-powered terminals ranging from the ultra-portable AMS1 to the interactive countertop SFO1.
What you'll do
Drive the New Terminal Introduction (NTI) Program: Drive full product readiness ownership for new device launches and rollouts, aligning Product, Engineering, Supply Chain, Procurement, Partnerships, and Commercial, and proactively unblocking teams to protect time-to-market.
Bridge Gaps & Silos: Oversee and drive alignment across multiple internal teams, from software to hardware, security and operations, where you identify and manage dependencies that individual product teams might overlook
Mitigate Risk: Identify and resolve technical, compliance, and logistical risks early, especially external dependencies, before they threaten a launch date.
Improve the Process: Refine the NTI process after every launch so each rollout runs cleaner than the last.
Technical Debt & Modernization: Coordinate legacy-system deprecation and upgrade milestones, migrating to new devices or frameworks with minimal disruption to live merchant environments.
Operational Artifacts: Build and maintain RAID logs, milestone dashboards, hardware launch blueprints, and cross-team roadmaps.
What they're looking for
- Experienced launching complex physical products at scale , across suppliers,: supply chain, and multi-stakeholder organizations. This matters more than payments-specific background: 5-7 years in fintech, payments, or hardware tech is a plus, but proven skill with physical-product launches is what counts most.
- A genuine problem-solver. Comfortable with curveballs; you push people toward: decisions rather than just documenting dependencies.
- Technically fluent enough to move independently. Functional understanding of: POS terminal architecture and Terminal Management Systems (or the equivalent), enough to make calls without needing a specialist for every decision.
- A systems thinker with strong judgment. You synthesize dependencies and: trade-offs across teams into one roadmap, and know when to decide versus escalate fast.
- Someone who uses data to drive alignment, not just report it. You've built: and run RAID logs and program dashboards to keep cross-functional teams moving in the same direction.
