Technical Program Manager, TerminalPosted today

The opportunity

Stripe Terminal helps businesses extend their online presence into the physical world. Our mission is to make it as easy for businesses to accept in-person payments as Stripe has made it to accept payments online.

What you'll do

  • Independently define programs across Terminal including scoping, setting: objectives, defining success criteria, and influencing resource allocation to deliver outcomes

  • Apply consistent prioritization and decision-making frameworks across your: programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt

  • Identify obstacles and risks across Terminal’s cross-functional workstreams,: proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence

  • Represent the voice of Terminal’s consumers and merchants to all: stakeholders, translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems

  • Drive clarity across all stakeholders on goals, problems, and intended: outcomes, serving as the connective tissue across Terminal sub-teams and their upstream and downstream dependencies. Operate similarly across Stripe, representing the Terminal org to collaborators in peer organizations.

  • Develop a strong point of view on Terminal’s product development strategy and: use it to define programs with measurable outcomes, adapting them as the product and user needs evolve

What they're looking for

  • + years of product management or technical program management experience,: including managing programs across all phases of software development
  • Proven track record of defining and executing complex programs across: multiple functions in consumer-facing or payments products
  • Excellent written and verbal communication skills, with the ability to: establish strong relationships with stakeholders and senior leaders
  • Proven ability to navigate ambiguity, bring rapid clarity to: multi-stakeholder problems, and drive teams toward effective solutions
  • Working knowledge of API design and high-level system architecture,: sufficient to partner with engineering teams on program delivery
  • Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
  • Experience with Card and Local Payment Method networks and schemes
  • Experience managing a portfolio that includes both first-party products and third-party partner products.