The opportunity
OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and…
What you'll do
Translate leadership priorities into clear programs with owners, milestones,: dependencies, success metrics, and resourcing assumptions; maintain source-of-truth hygiene across goals, status, dates, risks, and decisions.
Build and operate dashboards, scorecards, and executive-ready reporting for: operational health, capacity readiness, SLA and MTTR performance, delivery pipeline status, and material risks.
Define authoritative data models and reporting standards for milestones,: timelines, delivery risk, capacity state, readiness, handover, exceptions, and operational performance; drive consistent adoption across the portfolio.
Own the 1P+3P delivery-tracking program across sites and partners,: integrating schedule and progress inputs, maintaining quantity and timeline forecasts, surfacing risks early, and driving cross-functional follow-through.
Define Operations' requirements for capacity acceptance and operational: handover, including readiness evidence, risk and exception workflows, approvals, sign-offs, and post-handover action tracking.
Own the Information Governance Process and controlled-document lifecycle: across relevant Operations workflows, including standards, procedures, work instructions, templates, ownership, approvals, versioning, exceptions, and obsolescence.
What they're looking for
- Lead operations software and tooling implementations from discovery through: rollout: map workflows, write requirements, design data and integration patterns, partner with engineering and vendors, test solutions, and drive adoption.
- Improve the connections among reporting, ticketing, knowledge,: delivery-tracking, sourcing, and operational systems so teams can work from consistent data instead of manual, fragmented updates.
- Program-manage cross-functional initiatives across Infrastructure Operations: and its interfaces with Data Center Engineering, Compute TPMs, 1P Delivery, construction, commissioning, sourcing, and external infrastructure partners.
- Coordinate internal and external resources supporting systems, dashboards,: process design, and document governance; make dependencies and ownership explicit while keeping functional DRIs accountable for their domains.
