The opportunity
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI.
What they're looking for
- Collaborate cross-functionally as a subject matter expert to help develop: customer-facing and internal documentation, including training materials
- Act as the voice of the customer by identifying trends and communicating: insights to our Product and Engineering teams to advocate for bug fixes, tooling and process improvements, and feature enhancements
- + years of experience working in a QA or Support environment for a technical SaaS product
- Experience collaborating closely with Engineering and Product teams