Technical Support Engineer - Developer PlatformNew€37K–€51K

Cloudflare
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The opportunity

Compensation may be adjusted depending on work location.

What you'll do

  • You are familiar with Developer Platform products

  • You have previous experience working as part of a team in a customer-facing role

  • You have experience solving HTTP, DNS and other networking-related problems

  • You have experience with a common web development language (for example, Javascript)

  • You understand how the Internet works

  • You have experience working in a support role where you thrived every time you resolved a ticket

What they're looking for

  • You are comfortable communicating through various support channels and always: put the customer first (Emails, Live Chats, Phone calls and virtual meetings)
  • You are a motivated self-starter and always looking to expand your existing skill set
  • You are fluent in German, Japanese, French, Spanish, Portuguese or Mandarin
  • You are familiar with Cloudflare and have a site actively using our platform