The opportunity
Metronome is a usage-based billing platform and a Stripe product. It helps modern software companies launch products faster, offer flexible pricing models, and streamline finance workflows.
What you'll do
Conduct discovery and scoping to understand customers’ challenges across: billing, product launches, pricing and packaging, quote-to-cash, customer experience, and related areas.
Support customers throughout the implementation lifecycle, including: requirements gathering, technical design, integration design, testing, data migration, and launch.
Provide expert guidance on usage-based pricing and consumption-based business models.
Configure Metronome’s platform on behalf of customers.
Design integrations between Metronome’s APIs and customers’ business: systems—including CRM and CPQ platforms, payment and tax systems, ERP and billing providers, and reporting and analytics tools—in alignment with Metronome best practices.
Serve as a liaison between customers and Metronome’s research and development: teams, advocating for customer needs and feature requests.
What they're looking for
- + years of experience in technical or customer-facing roles involving SaaS: products, such as sales engineering, solutions architecture, technical account management, or deployment strategy.
- Experience leading complex implementations for enterprise technology companies.
- Experience working in fast-moving environments that value initiative and ownership.
- Ability to quickly learn and communicate technical concepts to technical,: go-to-market, and finance stakeholders.
- Interest in building and improving go-to-market playbooks, processes, and reusable assets.
- Ability to travel approximately 30% of the time, depending on customer needs.
- Deep knowledge of quote-to-cash processes, including experience integrating: with or working alongside platforms such as Salesforce, NetSuite, CPQ systems, and the Stripe ecosystem.
- Experience as a software engineer, product manager, or in another technical role.
