The opportunity
WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence.
What you'll do
Lead, coach, and develop a team of AI Transformation Leads, setting quarterly: goals, providing ongoing feedback, and actively supporting each team member's career growth and performance
Set the vision and standard for how your team drives ROI and value: realization across strategic Fortune 100 accounts, ensuring consistent delivery of measurable P&L impact
Build and maintain executive relationships at the most strategic accounts,: serving as the senior escalation point and trusted advisor when complex challenges or at-risk engagements arise
Partner with cross-functional leaders in Sales, Product, and Engineering to: influence the roadmap, scale transformation best practices across the team, and refine the playbook based on patterns observed across the portfolio
Drive team performance and customer health through goal-setting, coaching,: and proactive identification of expansion and growth opportunities in collaboration with sales
+ years in strategic account management, transformation consulting, or: customer success leadership for Fortune 50-100 companies, with 3+ years of direct people-management experience leading high-performing teams
What they're looking for
- Mastery of change management and strategic thinking with the ability to set: vision, define frameworks, and translate capabilities to measurable outcomes and P&L impact
- Exceptional executive presence and communication skills used to lead composed: presentations to boards while proactively orchestrating cross-functional teams and resolving conflicts
- A curious mindset and an active listening style that marks you as a genuine: leader who people want to follow and grow under
- An intrinsic motivation to do your best work while remaining deeply aligned: with our core values to Connect, Challenge, and Own
