Vehicle Title Specialist - Transaction OperationsPosted today

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.

What you'll do

• Conduct research on state-specific DMV processes to identify efficient title: transfer methods and become a subject matter expert in vehicle title and registration processes across the US.

• Reassign titles varying in complexity from all U.S. states and territories.

• Handle all aspects of lien payoffs and customer refunds.

• Maintain a low-aged vehicle inventory by proactively addressing hurdles that: hinder the sales proceeds collection.

• Generate, dispatch, receive, and process packages of supporting documents: daily to relevant stakeholders (customers, banks, auctions).

• Create, edit, and manage reports using MS Excel and internal data systems and: address them daily by notating tasks, updates, and resolution plans to ensure there is timely follow-up on outstanding titles or issues.

What they're looking for

• Employ effective, regular, and direct communication with customers and: stakeholders to resolve issues preventing title transfer and to ensure adherence to schedules and timely submission of necessary documents.
• Effectively manage email and chat channels, staying updated with process: changes and implementing necessary updates in conjunction with other outstanding daily tasks or projects.
• Strive for autonomy in your role and identify avenues for improvement,: collaborating with project management teams and mapping out training for future development of the team.
• Be a source of knowledge when it comes to title inventory, outstanding: titles, title issues, and resolution plans.