The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
Define the long-term vision, strategy and roadmap for the Managed AI Services: portfolio, aligned to customer needs, company goals, market trends and GTM strategy
Build, lead and mentor a team of product managers, owning their performance and development
Partner with engineering, technical program management, product partnerships,: marketing, customer success and sales to define requirements, prioritize features and drive the lifecycle from concept through launch and adoption at scale
Own the business metrics for the portfolio, including usage, reliability and: production KPIs, pipeline, revenue, gross margin and customer satisfaction, and use that data to drive decisions
Shape go-to-market with sales, marketing and customer success, including: positioning, messaging, pricing, routes-to-market and partnerships
Build relationships with key customers, ecosystem partners and GTM partners,: translating their feedback into product improvements and working alongside the Director of Product Partnerships on partnership and M&A opportunities
What they're looking for
- Track the Managed AI competitive landscape and emerging technologies to: inform strategy and surface new opportunities
- Proactively identify and resolve technical and commercial risks,: infrastructure bottlenecks and scaling challenges, and manage product budgets and resources against business goals
- Proven product management track record with AI/ML services, including: experience building AI managed services and scaling them from scratch
- First-hand experience with AI managed services such as inference, tuning,: reinforcement learning and agent sandboxes, along with the observability and evaluation practices that support them
