The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Be the first face of Braze: greet and host all visitors with warmth and professionalism, ensuring a smooth check-in experience and prompt communication with their hosts.
Maintain a polished and welcoming reception area that reflects Braze’s high: standards and creates a great first impression for employees, clients, partners, and vendors.
Deliver best-in-class customer service to everyone who walks through the: door, acting as a helpful and approachable point of contact for the office.
Monitor and respond to guest registration and office access tickets with a: customer-first mindset, helping ensure world-class support for our London team.
Assist with badge management, supporting the site lead in processing physical: badge requests and managing employee access needs.
Balance multiple priorities with ease, responding to urgent needs while: keeping day-to-day tasks running smoothly and on schedule.
What they're looking for
- Support general office requests and workplace questions, helping employees: get what they need to do their best work.
- Play a key role in in-office events, from helping manage access and check-in: to assisting with logistics and creating a seamless experience.
- Be a flexible team player, jumping in to support the Workplace team with: ad-hoc tasks, PTO coverage, and operational needs as they arise.
- years of experience in a customer experience role
