Workplace Experience SpecialistActive$65K

The Workplace Experience Specialist role is responsible for the end-to-end management of the physical office environment and the daily employee experience. This role ensures that the Toronto campus is a high-functioning, inclusive, and engaging hub for employees within a matrix organization.

What you'll do

• Direct Office Operations: Oversee the daily maintenance and functionality of the 110 Spadina office and other locations as required.

• Vendor & Contract Management: Act as the primary liaison for all building management, cleaning services, security, and maintenance vendors to ensure high standards of service.

• Health & Safety Compliance: Ensure the workplace meets all local health and safety regulations, acting as a lead for emergency response planning and workplace audits.

• Budgeting: Manage the workplace budget, including office supplies, catering,: facilities repairs, and campus improvement projects.

• Capacity Management: Lead office space planning and workspace allocation to effectively accommodate teams from a matrix organization.

• Design & Optimization: Collaborate with cross-functional teams to optimize office layout, furniture configurations, and technology integration to support diverse working styles.

What they're looking for

• Policy Ownership: Serve as the primary point of contact for workplace policies, office logistics, and physical environment enhancements.
• Engagement Programs: Develop and implement on-site events and engagement initiatives that foster community among on-site and hybrid employees.
• DEI & Well-being: Work with our ERGs to drive initiatives related to diversity, equity, and inclusion (DEI) and employee well-being within the physical workspace.
• Onboarding Support: Manage the onboarding experience for new hires, ensuring their onboarding, orientation (including leading new hire presentations when required), workspace and tools are ready for a seamless start.