Workplace Operations ManagerPosted today

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.

What you'll do

• Workplace Experience: Ensure our hub is a functional, inspiring space that reflects our culture and supports hybrid work. Act as the first point of contact for employee workplace needs, solving issues quickly and thoughtfully.

• Stay Connected Across Channels: Maintain clear, responsive communication with the local team across platforms like chat, email, and in-person touchpoints—ensuring everyone stays informed, supported, and aligned on workplace updates and needs.

• Track and Report Workplace Metrics: Monitor key data points such as space utilization, occupancy, and service ticket volume to support data-driven decision-making and long-term planning.

• Support Workplace Programs: Help drive local implementation of global workplace programs—from our food program (think snack stocking, team lunches, and special food moments) and sustainability initiatives to employee engagement efforts.

• Support Internal Events & Experiences: Plan and execute a range of onsite events—including team onsites, in-person weeks, executive briefings, customer meetings, and cultural moments—both independently and in collaboration with the Global Events & Experiences team, ensuring each gathering is seamless, engaging, and reflective of our culture.

• Safety & Compliance: Partner with Security and Legal teams to maintain a safe and compliant workplace. Support emergency preparedness efforts, safety drills, and incident response protocols.

What they're looking for

• Scale Smartly: As the hub grows, help onboard new team members, support hiring needs for workplace roles, and participate in long-term workplace planning.
• Support the Regional Places Team: Assist with administrative tasks such as responding to tickets, managing emails and inquiries, and providing holiday coverage to ensure seamless team operations across regions.
• Lead Onsite Operations: Own the day-to-day management of the workplace—from front desk services, greeting guests/employees/visiting employees, and mail handling to office supplies, swag, deliveries, and space readiness. You’ll make sure everything flows, looks great, and feels seamless for employees and visitors alike.
• Be the go-to for Vendors and Places Team: Liaise with building management, building security, and external vendors (cleaning crews, caterers, property managers, etc.) to keep our operations running efficiently. Oversee vendor performance and contracts, lead RFPs when needed, and track workplace budgets responsibly.