The opportunity
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
What you'll do
Collaboration: As an Account Manager, you will work closely with other Account Managers and collaborate on many different accounts.
Relationship management: Responsible for ramping and growing customers with a focus on commercial growth, customer satisfaction, and reducing churn.
Commercial acumen: Drive commercial discussions for joint accounts, while striving to meet strategic and financial targets.
Project management: Prioritize and manage short and long term projects with varying timelines across multiple accounts, leveraging internal support teams where relevant.
Feedback: Serve as a feedback loop for your customers internally.
You have 2+ years of experience in a client-facing, commercial role, like: account management, sales or in the payments industry from a merchant side (bonus if in complex enterprise software, technical infrastructure or financial services)
What they're looking for
- Enjoy engaging others and developing strong working relationships internally and externally with customers
- Passionate about working on a wide portfolio of accounts and having the: opportunity to learn about many aspects of the payments industry
- Eager to challenge yourself to identify commercial opportunities and drive: commercial discussions with customers
- Strong time management skills and constantly looking for ways to work efficiently
