The opportunity
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
What you'll do
Own commercial strategy and performance for a portfolio of Braze's largest: enterprise customers in ANZ, with full accountability for renewal, expansion and long term revenue growth
Build and sustain relationships at C suite and functional leadership level,: positioning Braze as a strategic partner
Multi thread across business units, brands and markets so that coverage holds: through stakeholder change and reorganisation
Partner with Customer Success, Solutions Consulting, Services and Partners to: run joint account plans and executive business reviews that connect Braze performance to enterprise business outcomes
Lead complex commercial negotiations, including multi year, multi product and: consumption based structures, working with Deal Desk, Legal and Finance through formal procurement processes
Build the commercial case for expansion, translating usage data, whitespace: mapping and maturity assessment into proposals that stand up to executive and finance scrutiny
What they're looking for
- + years of progressive experience in SaaS sales, account management or: similar, with demonstrated success driving revenue growth, retention and strategic value for enterprise customers
- Minimum 5 years owning complex enterprise relationships end to end, including: full accountability for renewals, upsell and expansion across multi product, multi brand or multi region portfolios
- Experience managing portfolios or individual accounts with annual contract values from 500K to 2M+
- Proven success negotiating multi year enterprise agreements through: procurement, legal and finance, including commercial restructures and consumption based models
- Demonstrated ability to influence at C suite level, with a clear track record: of value based selling and enterprise account growth
- Experience in the Martech, Adtech or broader CX space is highly regarded,: including CRM, marketing automation, customer analytics, email or content marketing
- Strong commercial and financial fluency, with the ability to build ROI and: value cases that survive executive scrutiny
- Excellent collaborator with a proven ability to work across Customer Success,: Services, Marketing, Partnerships and Sales to drive customer outcomes and commercial impact
