The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Develop and launch new solutions that meet the needs of the largest and most: complex global freight forwarding clients
Focus on accelerating growth across the full Flexport portfolio, including: Air, Ocean, Cross-border, Trade Advisory, Customs, and Control Tower
Partner with global sales teams in the US, Europe, and APAC to identify: expansion opportunities with existing accounts and grow Flexport's share of wallet
Work cross-functionally, across Operations, Procurement, Fulfillment,: Implementation, Legal, industry subject matter experts, and Trade and Financial Services, to build and execute client strategies that maximize outcomes
Drive sales by upselling in Brazil, demonstrating Flexport's value through: platform demos, coordinating onboarding with cross-functional teams, and managing client operating procedures for consistency and efficiency
Run business review meetings for key clients, review operational performance,: and follow up on Net Promoter Score (NPS) results to improve client satisfaction
What they're looking for
- Oversee account-level quality assurance: evaluate metrics proactively, manage volume forecasts, and resolve discrepancies to keep accounts performing well
- Build alignment with executive-level customer contacts and maintain: relationships with stakeholders at some of the world's largest brands
- Stay current on industry and supply chain developments so you can proactively: educate and support clients through change
- Bachelor's or master's degree
