The opportunity
Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on…
What you'll do
Ensuring ad campaigns are implemented and launched on time and to: specification — including campaign parameters such as dates, targeting, tracking, impression/reach goals, geographies, and budget — working closely with Account Executives and Account Managers to align setups with client objectives
Providing hands-on technical support to key customers and Ad Sales partners,: and owning the processes and escalation path (in partnership with Engineering) for issues related to platform integration and use
Partnering with Account Managers and technical teams to optimize campaign: outcomes and maximize client ROI, including troubleshooting and A/B testing of messaging, creative, and targeting
Synthesizing campaign performance insights for internal stakeholders and: clients — performance, trends, ROI, and actionable recommendations
Building and scaling automations and tooling (including AI/LLM-based: workflows) that reduce manual effort and increase leverage across the team
Serving as the operational engine for multiple revenue-driving functions: across the Discord Business Organization
What they're looking for
- –5+ years of experience in digital advertising, ad operations, or related roles
- Hands-on experience using AI tools (e.g., LLM-based workflows,: scripting/automation) to drive measurable efficiency gains in a professional environment
- Comfort working with data and light scripting: SQL required; Python or similar strongly preferred — to build or maintain internal tooling and reporting pipelines
- Demonstrated knowledge of a broad variety of ad technologies, campaign: operation methodologies, and ad tracking/measurement solutions
