The opportunity
About the Team The AI Deployment Management (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution. Our mission is to help customers successfully adopt and operationalize AI across their organizations.
What they're looking for
- Gather customer feedback from training and enablement engagements, synthesize: themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
- Have 4+ years of experience in customer-facing or instructional roles,: engaging C-level and senior technical audiences in complex enterprise environments.
- Possess exceptional presentation and communication skills, particularly when: conveying the value of technical concepts clearly to senior and executive-level audiences.
- Strong technical depth across coding, agents, and APIs, with a practical: understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, fine-tuning, and key tradeoffs.
