The opportunity
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed,…
What you'll do
Stand up end-to-end fiat ops: deposit/withdrawal processing, daily reconciliation (>99.5% match), exception handling, and fraud monitoring across Nedbank (Phase 1) and subsequent rails (Stitch, Capitec,PayShap).
Implement risk-tiered payment access framework (Tier 0–5) with: non-overrideable controls: dynamic one-time payment references, 1:1 name matching for third-party deposits, velocity-based withdrawal staging.
Meet bank 4-hour RFI SLA: the critical operational constraint for maintaining the Nedbank relationship.
Oversee phased rollout: Institutional/VIP → Dynamic EFT Retail → API/TPPP → Broad Retail, with documented evidence for director liability protection.
Manage third-party payment provider relationships (Nedbank, Stitch, Ozow,: Peach) — performance, monitoring, issue escalation, vendor due diligence.
Design and maintain fiat fraud controls: dynamic reference governance (amount-bound, time-expiring), static reference rules (EDD-approved only), instant laundering velocity controls, API-channel fraud monitoring, and support social engineering defenses.
What they're looking for
- + years in financial services operations, with 3+ years in payments, fintech, or crypto.
- Proven experience managing fiat payment operations: bank integrations, EFT rails, instant payment systems, third-party payment providers.
- Demonstrated fraud risk management experience in a high-volume consumer financial services environment.
- Experience operating within South African financial regulatory frameworks: (FSCA, FIC, SARB, National Treasury).
- Track record of building operational teams and processes from the ground up.
- Experience with reconciliation systems, payment matching logic, and exception handling at scale.
- Deep knowledge of SA banking and payments ecosystem: EFT, PayShap, Stitch, Ozow, Capitec Pay, Nedbank APi.
- Strong understanding of crypto exchange operations: fiat on/off-ramp flows, P2P mechanics, custody settlement.
