The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary…
What you'll do
Own retention and consumption for ~100 named accounts, helping them get real: value from Grok Build, Grok Bot, and the rest of the SpaceXAI stack, and partnering with Account Executives on renewals and expansion
Cover a shared pool of accounts alongside the team, stepping in where usage, risk, or opportunity calls for it
Build repeatable programs (workshops, office hours, onboarding, campaigns): that scale across the whole portfolio
Lead conversations with engineers, business teams, and executives about how AI changes the way they work
Use account health, usage data, and AI agents to decide where your time matters most
Bring the customer's voice back to Product and Engineering and help shape what we build
What they're looking for
- You've helped build a scaled or digital customer motion from the ground up,: or been an early member of a team that defined how it works
- You've managed a large book of accounts in a post-sales role and can point to: the impact, like growing usage, protecting revenue, or being recognized as a top performer
- You come from SaaS, developer tools, AI, or a closely related space
- You're technical enough to earn credibility with engineering teams, and just: as comfortable with business users and executives
