The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Executive GTM Strategy & Commercialization Ownership: Serve as the Single Threaded Owner (STO) for GTM readiness on all Tier 1/2 AI product launches, reporting directly to senior GTM and Product leadership.
Strategic GTM Framework Design & Enforcement: Own, embed, and enforce the Sales Ready minimum standard and parallel GTM strategy workstream into the Product Launch process, ensuring critical commercial components (segmentation, sales motion, compensation, reporting) are defined and operationalized well ahead of GA.
Market & Competitive Strategy: Lead market sizing (TAM/SAM/SOM) and competitive intelligence for new AI products, translating external market signals into concrete recommendations for Product and Sales strategy pivots.
Monetization & Incentive Design Partnership: Partner with Pricing and Sales Strategy/Compensation to define innovative incentive structures and compensation rules of engagement that drive adoption of new AI products.
Drive Cross-Functional Alignment & Execution: Dismantle organizational silos by driving alignment across Sales, Product, Engineering, Finance, and Enablement to ensure consistent execution of the GTM strategy. Act as a strategic thought partner and proxy for the Sales Leader in Product/R&D forums.
GTM Performance Governance: Define and track launch success metrics (pipeline, attach, adoption, retention, expansion), translating complex data into executive-ready strategic narratives for GTM leadership.
What they're looking for
- Strategic Project Leadership: Own and drive cross-functional projects, leveraging industry best practices in areas such as sales forecasting methodology, defining and optimizing books of business, territory coverage models and Salesforce enhancements. Bring structure and momentum to complex, cross-functional initiatives.
- Forge Strong Partnerships: Collaborate with key stakeholders across Sales, Business Systems, Sales Enablement, Finance, Customer Success, and Revenue Operations to drive alignment and execution, ensuring processes and insights are tightly connected to stakeholder goals.
- Data Analysis & Insight Generation: Regularly analyze sales performance data, developing and maintaining robust dashboards and reporting frameworks. Translate complex data into clear, compelling narratives and provide actionable insights and strategic recommendations to sales leadership on key trends, pipeline health, conversion rates, and areas for strategic intervention.
- Innovate with AI: Identify opportunities to leverage AI to enhance existing processes, automate manual workflows, and improve the quality and accessibility of insights. Optimize relevant content and prompts for our internal AI content repository.
