The opportunity
We empower Miro’s go-to-market teams and customers with strategic consulting that drives adoption, scales innovation, and delivers measurable business value.
What you'll do
Lead customer discovery sessions focused on identifying AI use cases, data: sources, technical constraints, and automation opportunities
Design and implement AI-driven solutions in Miro, including intelligent: templates, agents, summarization tools, and custom GPT integrations
Serve as a trusted advisor on AI solution architecture, including data: privacy, compliance, API usage, and model performance monitoring
Guide customers through technical setup and change management for Miro’s AI: features and integrations with other AI or automation platforms (e.g. Zapier, Workato, OpenAI, Azure OpenAI, LangChain)
Collaborate with Product and Engineering to influence the roadmap based on: real-world customer needs and emerging AI trends
Partner with Customer Success and Account Managers to ensure successful: onboarding, measurable adoption, and retention of AI use cases
What they're looking for
- Facilitate enablement sessions and workshops for technical and non-technical: audiences on using Miro’s AI tools effectively
- Contribute to documentation, best practices, and scalable assets for repeatable AI engagements
- + years of experience in a technical consulting, solution architecture, or: professional services role with customer-facing responsibilities
- Hands-on experience designing or implementing AI solutions, including working: with LLMs, prompt engineering, and/or agent frameworks (e.g. AutoGPT, LangChain, RAG)
