The opportunity
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help…
What you'll do
Serve as the primary technical advisor and long-term technical relationship: owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical: account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and: prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data,: integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops,: prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria,: ownership, blockers, success measures, delivery needs, and adoption plans.
What they're looking for
- Develop trusted relationships and technical champions across CTOs, CIOs,: CISOs, AI leaders, engineering teams, and other customer stakeholders.
- Qualify and coordinate support from Deployment Engineering, implementation,: training and enablement, product and domain specialists, partners, and other delivery teams.
- Remain accountable for technical progress and customer outcomes while: ensuring delivery teams own implementation execution once engaged.
- Track adoption, usage, account health, production readiness, and measurable: customer impact, intervening early when risks threaten value realization.
