The opportunity
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with retail and consumer businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from…
What you'll do
Serve as the primary technical advisor and long-term technical relationship: owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical: account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and: prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data,: integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops,: prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria,: ownership, blockers, success measures, delivery needs, and adoption plans.
What they're looking for
- Develop trusted relationships and technical champions across CTOs, CIOs,: CISOs, AI leaders, engineering teams, and other customer stakeholders.
- Qualify and coordinate support from Deployment Engineering, implementation,: training and enablement, product and domain specialists, partners, and other delivery teams.
- Remain accountable for technical progress and customer outcomes while: ensuring delivery teams own implementation execution once engaged.
- Track adoption, usage, account health, production readiness, and measurable: customer impact, intervening early when risks threaten value realization.
