The opportunity
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI…
What you'll do
Deeply embed with our most sophisticated and technical platform customers,: serving as their technical thought partner in ideating and building novel applications on our API.
Forge relationships with CTOs, AI Product and engineering leaders to ensure: their application’s successful deployment at scale.
Proactively provide guidance to our customers on how to maximize business: impact from their applications, accelerating their time to value.
Build targeted prototypes, pilots, and model evaluations with customer teams: to test product ideas, guide architecture decisions, and inform their product roadmaps.
Collaborate with our Product and Research teams in validating upcoming: frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.
Scale the Applied AI Engineer function through sharing knowledge and: publishing best-practices to our internal and external repositories.
What they're looking for
- Evaluate emerging model capabilities, developer tools, and implementation: patterns, and translate relevant advances into practical recommendations for customer applications.
- Work alongside customer teams through on-site workshops and implementation: sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.
- Bring 8+ years of deep, hands-on technical experience and an eagerness to: work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.
- Have a track record of personally leading complex, production-scale AI/ML: systems from ambiguous discovery through production deployment, adoption, and measurable business impact.
