Assistant Store Manager, Full Time - Eaton CentrePosted today$50K–$70K

TorontoRetail

The opportunity

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way.

What you'll do

  • Available to work a minimum of 40 hours per week

  • Daily open availability across a full 7 day work week

  • Able to work flexible schedule (days, nights, weekends, & holidays if: required to meet the needs of the business)

  • Measure and Monitor sales performance taking action to improve business performance when needed.

  • Consistently meet and exceed store sales goals.

  • Drive the execution of an elevated client experience acting as a brand: ambassador - embody brand values, engage customers on the brand and share the stories of Reformation with a focus on educating on sustainability.

What they're looking for

  • Lead the sales floor and deliver an excellent customer experience through a: customer first mindset to build loyal client relationships
  • Assist customers and monitor client interaction with the team and technology,: provide in the moment coaching for continuous improvement
  • Create an optimal balance of sales and service by having the right people, in: the right place at the right time through effective scheduling while achieving payroll goals
  • Deliver and maintain extraordinary customer experience NPS scores.