Sales Supervisor, Temporary Full-Time - South Coast PlazaPosted today$46K–$58K

Costa MesaRetail

The opportunity

Since 2009, we've been on a mission to bring sustainable fashion to everyone. Named one of Fast Company’s Brands That Matter and winning a Best Carbon Footprint award, we have big goals like being Climate Positive by 2025 , Circular by 2030 , and pushing the whole industry forward along the way.

What you'll do

  • Consistently meet and exceed sales goals

  • Actively lead by example and inspire others to generate clientele and: maximize customer retention through engagement and sustained relationships

  • Lead the sales floor to deliver an excellent customer experience through a: customer first mindset to build loyal customer relationships

  • Contribute to a technology led in-store experience for customers that both surprises and delights them

  • Maintain extraordinary customer experience feedback scores on service evaluation through NPS.

  • Act as brand ambassador: embody brand values, engage customers on the brand, be knowledgeable in all aspects of this conversation

What they're looking for

  • Uphold consistent inventory accuracy and controls in store through regular: cycle counts and overseeing inbound and outbound inventory. Track receiving and removal of products.
  • Track metrics for BOH fulfillment, mis-pulls, cycle counts & overall: inventory accuracy. Use this information to grow the team further and take action when necessary alongside in-store leadership
  • Contribute to Loss Prevention in all areas of the business, set expectations: & informally train alongside leadership
  • Maintain seamless store operational procedures, maintain weekly workflow.