Associate Manager - Operations - Monterrey - Shared Services - OS&DNew
The opportunity
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions.
What you'll do
Supervise day-to-day activities of team members
Schedule staff and distribute workload: work closely with Mexico/US stakeholders to meet business requirements
Hands-on associate manager who can combine team leadership with active: production coverage, stepping in whenever extra support is needed
Ensure team members meet daily goals and monitor individual and team performance
Develop, implement and maintain effective processes
Proactively generate and share ideas that lead to process efficiency and customer experience improvement
What they're looking for
- Develop and distribute customer and internal performance management reports
- Develop strong relationships across organization
- Develop team members by providing training opportunities, projects, mentoring and coaching
- Create and maintain strong team culture in line with Uber Freight values and behaviors