Benefits Operations Specialist - AMERActive$193K

Remote.com
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The opportunity

We love working async and this means you get to do your own schedule.

What you'll do

  • Provide delightful support to Employees and Clients re: Benefits in multiple: areas Benefits plans key attributes, including pricing, coverage and claims

  • Benefits plans enrolment and unenrollment

  • Benefits invoicing / billing

  • Benefits Remote platform

  • Benefits vendors’ platforms

  • Process and solve tickets and escalations in Zendesk/e-mail

What they're looking for

  • Experience in HR Operations Employee Benefits ideally in the context of delivering US PEO services
  • Obsessed to provide an excellent customer service experience
  • Strong organizational and time management skills
  • Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
  • Ability to work in a fast-paced environment and multi-task effectively across various tech tools
  • You are a manager of one
  • Writes and speaks fluent English
  • It's not required to have experience working remotely, but considered a plus