Billing Operations Analyst - Usage BillingNew$105K–$125K
The opportunity
Fireworks AI is looking for a Billing Operations Analyst to own billing and receivables operations for usage-based customer business.
What you'll do
Own operational billing processes for usage-based customers.
Manage customer billing setup and ensure billing configurations, payment: requirements, and account information are complete and accurate.
Monitor the usage-to-bill lifecycle and help ensure customer usage is: captured, rated, and billed completely and accurately.
Perform usage-to-billing reconciliations and investigate discrepancies: between source usage data and customer invoices.
Monitor billing exceptions, failed billing events, unusual transactions, and other anomalies.
Partner with Product, Engineering, Data, and Finance Systems teams to: investigate and resolve systemic billing issues.
What they're looking for
- –6+ years of experience in Billing Operations, Order-to-Cash, Finance: Operations, Accounts Receivable, or a related function.
- Experience with usage-based, consumption-based, SaaS, cloud, infrastructure,: API, or other high-volume billing models is strongly preferred.
- Strong analytical skills and comfort working with large or complex billing datasets.
- Ability to investigate discrepancies across multiple systems and identify root causes.
- Strong understanding of billing, AR, reconciliation, and financial control concepts.
- Experience with SOX controls or operating in a controlled financial environment is preferred.
- Experience with ERP, billing, payment, CRM, and data/reporting tools.
- SQL or similar data-analysis experience is a plus.
