The opportunity
We are looking for a Creative Operations Intern to join the Creative Operations team within Marketing at Binance. This is a hands-on role focused on resource and project management.
What you'll do
Support capacity planning processes by tracking planned vs actual resourcing: needs, identifying recurring gaps, and suggesting practical ways to make forecasting more accurate
Partner with Creatives and Creative Operations Lead to identify resourcing: challenges, skill gaps, workload bottlenecks, and process inefficiencies using Asana reporting and workload data
Master dashboards and Asana reporting views to continuously identify: automation and process streamlining opportunities
Monitor the creative pipeline proactively to ensure 95% on-time resourcing for BAU creative requests
Identify repetitive resourcing tasks that can be reduced or automated using: AI, Asana automations, or improved workflow rules (task assignment support, workload summaries, capacity reporting, status updates, recurring follow-ups)
Implement AI-enabled or automation-based workflow improvements that reduce: manual resourcing effort and improve consistency
What they're looking for
- Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders.
- Highly organized and detail-oriented, you enjoy tracking, organizing, and making sense of complex workflows
- Strong analytical skills, comfortable working with data, reporting, and: dashboards to identify patterns and make recommendations
- Proficiency with project management tools (experience with Asana reporting and automations is a strong plus)
- Interest in AI and automation, you've used AI tools and are excited about: applying them to operational workflows
- Strong communication skills
- Self-starter mentality, you proactively identify problems and propose: solutions rather than waiting to be told what to do
- Interest in creative operations, marketing, or project management as a career path
