The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Work with technical program managers to inject data into decision making and: planning to increase confidence in strategic business outcomes via defining OKRs, designing and building insight generating reports and dashboards, and partnering cross functionally to source and process product data.
Leverage SQL programming skills and data visualization tools to communicate: product insights and recommendations to stakeholders at all levels. Standardize, maintain, and document metrics, models, datasets, and dashboards leveraging tools such as Tableau, Confluence, Acryl, and code.
Source, identify, and leverage data and insights for time-critical and strategic decision making.
Partner with leaders to successfully roll out and enable the adoption of dashboards and metrics.
Work closely with product leadership to monitor and improve product: performance while collaborating with business leaders to drive exceptional product offerings. Measure and analyze product value and value proposition through metrics.
Collaborate with data producers and consumers during the product development: lifecycle to ensure consistent data quality and availability for reporting post launch.
What they're looking for
- Own and foster stakeholder partnerships by acting as a trusted advisor.
- years of professional experience performing quantitative analysis, building: dashboards and reports, working with business partners to convert ambiguous, messy data into tangible and actionable results that influence product and business impacting decisions in a fast paced industry.
- Ability to think strategically and initiate, refine, and complete projects: with minimal guidance in an often ambiguous environment.
- Excellent verbal and written communication skills.
