Business Operations ManagerActive

The opportunity

As the Business Operations Manager, you will be responsible for monitoring and improving gross margins through detailed analysis of billings, costs, systems, tools, processes, and metrics. A solid understanding of financial and operational metrics for the Customer Experience…

What you'll do

  • Bachelor’s degree in Engineering, Finance, Marketing, Business, or a related: field, with an MBA and 7+ years of business operations or related experience.

  • Minimum of 8+ years of experience in Finance or Business Operations within a: customer experience function in a technology-oriented industry.

  • Experience in P&L forecasting.

  • Strong business acumen and analytical, problem-solving, and conceptual skills.

  • Ability to coordinate cross-functionally to deliver measurable improvements in gross margin and profitability.

  • Strong communication and presentation skills.

What they're looking for

  • Proficiency in MS applications and advanced user of Tableau, Jira, and Confluence.
  • Willingness to work during US East Coast hours.
  • Ability to coordinate cross-functionally to deliver on-time measurable: improvements to the gross margin and profitability.
  • Business Controllership experience