The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What they're looking for
- Prepares executive-ready reporting conducted on a regular basis with clear: accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
- Provides deep technical guidance on enterprise-scale CI/CD architecture,: DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
- Owns the full lifecycle of your account portfolio's adoption, retention, and: expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
- Leads end-to-end resolution of critical, cross-functional account: escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.