Business Systems Lead (Quote-to-Cash)Active
The opportunity
Cultivating reliable systems is at the core of how Culture Amp builds a better world of work. As our Business Systems Lead, you will be the dedicated, hands-on owner of our core revenue systems, accountable for the integrity, scalability, and continued evolution of the entire Q2C lifecycle.
What you'll do
Own Q2C solutions end to end. Design the technical solution and integration: patterns across Salesforce, DealHub CPQ, DocuSign CLM, and collaborate with teams owning downstream systems like NetSuite and our data warehouse.
Build the hard parts yourself. Lead hands-on implementation of the most: complex Q2C workstreams — not just hand off to developers. You're as comfortable in the design doc as you are in Apex, Flow, or configuration.
Be the primary technical partner for Deal Desk, Finance, P&P, and Legal: translating challenging business problems into clear, scalable system designs and credible delivery commitments.
Drive the Q2C roadmap alongside the Director and stakeholders: defining the initial problem, creating a detailed plan, and seeing it through to post-launch success across multi-quarter programs.
Eliminate technical debt. Proactively identify and remediate the Q2C tech: debt that's accumulated through Q2C transformation, and prevent new debt by setting and enforcing design standards.
Partner with downstream teams to maintain and scale critical integrations,: and serve as the GTM Systems voice in cross-team architecture conversations.
What they're looking for
- Produce clear, useful documentation: data flows, solution designs, runbooks, and how-to guides — so the system is operable by the broader team.
- Mentor teammates on Q2C best practices and contribute to the technical growth of the GTM Systems team.
- + years of progressive experience as a Solutions Architect, Lead Business: Systems Analyst, or similar senior systems role — preferably in a fast-paced enterprise SaaS environment with subscription revenue.
- Deep, hands-on expertise across the Quote-to-Cash lifecycle, including the: specific stakeholder needs and design trade-offs that exist within it (Deal Desk, Finance, P&P, Legal).
