The opportunity
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
What you'll do
You will manage a portfolio of accounts across a variety of industries to: foster long-term, strategic business relationships with our merchant partners.
You will be responsible for managing contract renewals, updating pricing, and expansions.
You will deliver a proactive client management strategy to drive incremental: gross merchandise value (“GMV”) along with revenue, and expand Affirm’s relationship coverage.
You will analyze merchant performance and recommend programs to increase: product adoption, promote marketing best practices, and optimize program financing programs
You will manage merchant relationship health to ensure that both Affirm and: the merchant are gaining the maximum value from the relationship
You will orchestrate cross-functional teams across our Analytics, Credit,: Technical, Marketing, and Product teams to improve the Affirm offering for our merchant.
What they're looking for
- + years of B2B client-facing experience; preferably in a high-tech environment
- Experience negotiating and closing commercial contracts (e.g., RFPs, renewals)
- Excellent customer relationship management skills with the ability to manage strategic accounts
- Experience in managing cross-functional projects with a high attention to detail
