Collections Specialist II (Intermodal Transportation)Active$40K–$48K
The opportunity
The Collections Specialist II position is a key customer service and internal support role within Uber Freight. This is a full time, hourly, individual contributor position.
What you'll do
Customer account assignments: Medium to complex
Run and format daily queries using multiple company specific: software/applications to show productivity increase/decrease on customer aging reports
Create and provide account balance spreadsheet with specialized reporting parameters
Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
Ensure all work performed on customer’s accounts are notated daily and: updated in financial system for management to review if needed
What they're looking for
- Be a resource to Collections Specialists questions with processes, archived: information locations, and applications
- High school diploma or GED equivalent
- At least 1 year Business to Business collections experience
- Experience with Google Workspace
