Community Engagement Lead, Spain and PortugalActive

The opportunity

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

What you'll do

  • Act as the primary bridge between the local Airbnb team and the Host: Community, coordinating and prioritizing cross functional activities that entail community action across the territory

  • Lead Community growth, engagement and impact projects and initiatives from: planning to delivery. This includes developing project plans, collaborating with cross-functional teams, coordinating multiple stakeholders, identifying project risks and crafting mitigation plans.

  • Develop and execute local Community Programs with clear communication,: efficient resource usage, and a deep focus on overall project execution.

  • Collaborate across functions to drive meaningful impact within Airbnb and its: Host Community, working closely with Country Manager, the policy, legal, communications, marketing, partnerships, and supply teams.

  • Coordinate the activities and daily operations of one Community Engagement Manager.

  • Develop and test new value propositions and methods for growing our host: communities across Spain and Portugal.

What they're looking for

  • Identify new approaches to recruit, onboard and manage new community leaders
  • Design effective initiatives for our train the trainer model, and content: strategies to drive Host engagement in Community programs and foster conversation
  • Support global Community Engagement Programming and evolve for local language and needs
  • Lead and organise effective Community events, both online and in-person