Content Operations ManagerActive

The opportunity

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

What you'll do

  • Process management & Tooling: You design an operating model that includes AI-driven content supply chains (incl. “brand code” and governance). You document, roll out and and educate colleagues on workflows & frameworks.

  • Performance & Insights: You bring data to our Studio team and make sure creatives and marketers have access to actionable insights regarding our content. What’s more, you measure the effectiveness of the processes and systems you run.

  • Localization: As a champion of localization, you facilitate the flow of content between markets, striking a balance between global brand consistency and local relevance.

  • Scalable Systems: You set up the systems that help us to use our content efficiently and effectively across formats, channels, and audiences.

  • Content Architecture: Design repeatable content formats (e.g., video series, case studies) and libraries that maintain creative distinctiveness while enabling local markets to produce content independently and coherently.

  • Workflow & AI Integration: Build and maintain AI-assisted production pipelines, establishing quality checkpoints to ensure scale does not compromise brand voice or creative standards.

What they're looking for

  • Systems & Governance: Establish briefing infrastructure, intake standards, and governance models that facilitate global consistency while allowing for local market autonomy.
  • Market Enablement: Develop localization frameworks and systems, ensuring global playbooks are actionable and embedded in daily workflows.
  • Performance Measurement: Implement reporting frameworks and dashboards to surface actionable insights and inform future content strategy.
  • You bring 7+ years of experience in Creative Operations or Content: Operations, ideally within an international B2B or corporate environment