The opportunity
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
What you'll do
Write and refine content across product touchpoints, including email, in-app: messaging, and web, ensuring a consistent voice and tone.
Collaborate with cross-functional teams, including Product Managers, Product: Marketing, Design, and Legal & Compliance to ensure that product messaging aligns with both user needs and business objectives.
Develop and maintain messaging frameworks, content templates, and writing: standards to create scalable, consistent content that serves multiple product and marketing functions.
Drive content strategies for campaigns, from ideation through A/B testing,: ensuring that messaging enhances the overall user experience and helps drive key business goals.
Contribute to the evolution of Affirm’s voice and tone, refining how we: communicate with both consumers and merchants across digital touchpoints.
Support content optimization by analyzing performance metrics and iterating: on content based on testing insights, user feedback, and performance reviews.
What they're looking for
- Collaborate with legal and compliance teams to ensure that all content: complies with regulatory standards and internal guidelines.
- Work closely with the Product Design team to ensure that messaging is: integrated into product design and user experiences seamlessly.
- Champion a content-first approach to design, advocating for the inclusion of: content in product decisions to elevate user experiences and engagement.
- + years of experience in copywriting and/or content design, ideally within a: product or tech-focused environment.
