Customer Engineer, Korea (Based in Seoul)Active$42K–$104K
The opportunity
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
What you'll do
Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions.
Define, scope, success criteria, and technical evaluations plans for Proof of: Concepts (PoCs) and Technical Validations.
Deliver tailored technical presentations, architectural diagrams, and: demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges.
Proactively address complex technical objections, security compliance: questions, and edge-case architectural requirements during the sales cycle.
Take accountability for a suitable solution deployment strategy (Customer,: Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer.
What they're looking for
- Design structured migration and onboarding blueprints tailored to the: customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.
- Partner with Account Executives to own discovery, demos, onboarding,: technical health, risk, and expansion strategy.
- Proactively monitor customer health scores and telemetry to ensure rapid: time-to-value, resolve integration bottlenecks, and reduce deployment risk.
- Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth.