The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What they're looking for
- Collaborate closely with Product Management, Engineering, Sales, and: Professional Services to streamline issue resolution, share customer feedback, and align on customer success plans.
- Experience in a customer-facing role focused on post-sales adoption, value realization, and advocacy.
- Background in customer success, professional services, technical account: management, or a related function with direct customer engagement.
- Ability to understand and discuss Git, common branching strategies, and how: customers use version control in their workflows.