Customer Success Manager, Higher EducationActive$200K

Hybrid · San Francisco, CA | New York City, NYTechnology

The opportunity

About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole.

What they're looking for

  • Identify and create opportunities for thought leadership and community: activation, developing 1:many engagement programs such as webinars, cohort-based learning, and peer networking that extend impact beyond individual partner relationships
  • Design initiatives that showcase impactful use cases for teaching, learning: and research, and helping them embed and deploy AI while uncovering its full range of capabilities in teaching, research, and administration.
  • + years of experience in higher education technology, preferably in SaaS or: emerging technologies, with a strong background in Customer Success
  • Demonstrated ability to navigate academic bureaucracies and build consensus: among diverse stakeholders including faculty, administrators, and IT departments