The opportunity
Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers.
What you'll do
Ensure all new server, storage, and network infrastructure is properly: racked, labeled, cabled, and configured in accordance with organizational standards.
Diagnose and resolve complex hardware and software issues across advanced enterprise systems.
Maintain comprehensive documentation of data center layouts and network topologies within DCIM software.
Collaborate with supply chain and manufacturing teams to facilitate the: timely deployment of systems and execute project plans for large-scale initiatives.
Oversee parts depot inventory and track equipment across the complete: lifecycle—delivery, storage, staging, deployment, and handoff—within each data center facility.
Partner closely with the Hardware Support team to ensure prompt resolution of: data center infrastructure support tickets.
What they're looking for
- Coordinate with the RMA team to ensure defective components are returned and: replacements are ordered efficiently.
- Adhere to established installation standards and documentation regarding: placement, labeling, and cabling to maintain consistency and operational discoverability across all facilities.
- Familiarity with critical data center infrastructure systems, including power: distribution, airflow management, environmental monitoring, capacity planning, DCIM software, structured cabling, and cable management.
- Professional fluency in both English and Spanish.
