The opportunity
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational…
What they're looking for
- Build launch-readiness plans, tabletop exercises, training, quality controls,: reporting, and post-launch monitoring.
- Use operational data, customer signals, product telemetry, and case outcomes: to identify patterns and improve upstream products and systems.
- Determine where AI and automation can improve triage, evidence assembly,: consistency, and response while preserving appropriate human judgment.
- Stand up priority workflows, operate them through launch and early-life: stabilization, and transition them into durable homes across USRO and partner teams.
