The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What they're looking for
- Define the strategic requirements and business cases that inform systems,: tooling, reporting, and process changes, in partnership with CX Operations and Revenue Technology leaders.
- Progressive experience in strategy, analytics, customer success, renewals,: revenue operations, consulting, and/or business planning roles in a B2B SaaS environment.
- Strong business acumen with the ability to connect customer lifecycle: strategy to operating metrics, planning decisions, financial considerations, and go-to-market outcomes.
- Demonstrated success leading cross-functional initiatives and influencing: without direct authority across multiple senior stakeholder groups.