The opportunity
As the Director, GTM Systems, you will lead the team responsible for translating business strategy into scalable platform capabilities across Dropbox's go-to-market organization. You will own the business management of our GTM platform portfolio, ensuring the systems that power…
What you'll do
Own the business roadmap for the GTM platform portfolio across Marketing,: Sales, Customer Success, and Support.
Translate business priorities into platform capabilities that improve: productivity, customer experience, and operational scalability.
Balance enhancements, technical debt, vendor capabilities, compliance needs, and long-term platform evolution.
Partner with Revenue Operations and business leaders to ensure platform: investments align with evolving commercial priorities.
Standardize AI-assisted requirements development and workflow analysis.
Build and lead a team of Business Platform Partners embedded within: Marketing, Sales, and Customer Success & Support.
What they're looking for
- + years of experience leading business systems, platform management, product: management, business transformation, or GTM technology organizations.
- Experience managing enterprise GTM platforms such as Salesforce, CPQ,: Marketo, Zendesk, Planhat, Outreach, Clari, or similar technologies.
- Proven experience leading cross-functional teams responsible for platform: strategy, business process improvement, or enterprise transformation.
- Demonstrated ability to translate business strategy into scalable technology capabilities.
- Experience leading platform governance, roadmap prioritization, and business: stakeholder management across multiple functions.
- Strong understanding of commercial business processes spanning Marketing,: Sales, Customer Success, and Support.
- Experience partnering closely with engineering and technical architecture: teams to deliver complex technology initiatives.
- Exceptional communication and executive stakeholder management skills.
