The opportunity
Celonis is the trusted platform to industrialize Enterprise AI. At our core is the Celonis Context Model — which combines process data, business knowledge, and intelligence into a living digital twin of the enterprise that AI can actually understand, turning AI's operational blind spots into operational clarity.
What you'll do
Translate Institutional Strategy: Partner with C-Level executives (COO, CIO, Heads of Lines of Business) to map bank and carrier strategic goals across Banking and Insurance —such as T+1 Settlement Readiness, Regulatory Compliance, or Claims Modernization—to specific Celonis capabilities.
Drive the COO & CTO Agenda: Bridge the gap between technical innovation and operational reality. Ensure the team designs solutions that solve critical business problems (e.g., Reducing Manual Touchpoints, Modernizing Legacy Systems) while wrapping every proposal in a robust ROI model that validates the investment.
Commercial Strategy: Partner with FSI Sales Leadership to scrutinize pipeline health, qualify strategic engagements, and effectively allocate resources (deploying Industry Partners vs. Execution Teams) to maximize ARR growth.
Orchestrate the "Digital Twin": Guide the delivery of complex transformation programs that link siloed divisions. You will oversee execution across value chains such as targeting Trade Lifecycle (Front-to-Back), Client Onboarding (KYC/AML), and Insurance Claims (Triage/Settlement).
Solve Systemic Challenges: Leverage your team’s deep domain expertise to tackle implementation hurdles in complex environments, defining standards for Straight-Through Processing (STP), Exception Management, and Legacy Mainframe vs. Cloud interaction.
Executive Sponsorship: Serve as the escalation point for the customer portfolio. Facilitate high-stakes steering committees to present realized value to senior management and ensure programs hit their strategic milestones.
What they're looking for
- Codify FSI Best Practices: Turn our successes into reusable assets to scale the practice. You will drive the creation of industry-specific playbooks
- Product Feedback Loop: Act as the senior "Voice of the Customer" to Product & Engineering. You will advocate for specific development needs regarding data lineage, security, and regulatory reporting required by G-SIBs and Carriers.
- Lead a Multi-Tiered Organization: Manage and mentor a diverse FSI team structure, including Client Value Partners (CVPs) and Value Engineering leaders.
- Develop World-Class Talent: Coach your direct reports on distinct tracks—helping Managers refine their leadership of execution teams, while helping CVPs sharpen their executive presence and domain authority.
